FAQs about STXtek turnstile products

Which type of turnstile do I need

The type of turnstile you need depends on several factors, including your security requirements, the level of traffic flow you expect, and the physical layout of your space. When choosing a turnstile, consider the level of security you need, the expected traffic flow, and the available space for installation. It may also be helpful to consult with STXtek product manager to determine the best option for your specific needs.

How many turnstiles do I need

The number of turnstiles you need will depend on a variety of factors, such as the size of the area you want to control access to, the number of people who need to pass through the turnstile, and the flow rate or speed at which you want people to be able to pass through.

Can I customize turnstile design and function

Yes, STXtek turnstile supports ODM/OEM service, we can customize the material turnstile use to match your space/design. We can put your logo on the glass barrier, you just need to send the logo file to us then based on the turnstile model selected we will recommend placement and size.

How much does a turnstile cost

The cost of a turnstile can vary depending on various factors such as the type, materials used, features, how many turnstiles are needed. like tripod turnstile, flap barrier, speed gates and full height turnstile and which access control system will be used. In addition to the initial purchase cost, there may also be additional expenses such as installation, maintenance, and repair costs to consider.

How do I buy STXtek products and how to ship

STXtek works with global systems or security integrators, if you are an end user, we recommend you ask a system integrator locally to contact us. It will be easier for us and the integrator to discuss the details. About shipping, we often ship with containers by sea. Spare parts by express like FedEx, DHL.

What is the warranty policy of turnstiles

Controlling the quality of turnstile gates is essential to ensure that they function correctly and provide reliable access control. Our STXtek provide Two-year warranty since the day purchased, life time pre-sales and after-sales support. After warranty, only charge spare parts material cost.